TERMS OF USE

Welcome to the website of “Virginia Vildiridi Jewels Since 1902”.

Please read carefully the above terms and assumptions before using the services of the present page and be sure that further use and touring in the website www.virginiavildiridi.gr entail your explicit and unconditional acceptance and approval of these terms.

GENERAL TERMS

The www.virginiavildiridi.gr with special delight announce that already works the new official e-shop, commercial store of promotion, exhibition and disposal of our products through the Internet, which created and internet presence of the company named “V.Basioudis – V.Vildiridi & SIA OE (General Partnership Company, with VAT Registration Number 084097670, Tax Authority D of Thessaloniki, General The registered costumer/user Commercial Registry No: 038156805000 and Business Activity Code: Retail Commerce of watches and Jewelry in specific stores.

Central office, which is called from now on “THE COMPANY” located in Thessaloniki, 78 Mitropoleos street, P.C. 546 22, telephone number for orders and service: (0030) 2310-262009 and e-mail: info@virginiavildiridi.gr .

The above General Terms of Transactions looking forward to make clear and looking forward to formulate in a clear and understandable way according to the principal of good faith and the orders that rule the status of legal acts, the orders that regulate the company relations with every guest or client, according to the Law No2251/1994 for “Consumers Protection” and specific the orders that concern the trade by distance and the Law No 2472/1997 of “Protection Of the Individual from the Processing of the Personal Data” as they are in use today according to the law No 2251/1994 for “Consumer Protection”

The specific e-shop www.virginiavildiridi.gr offers in all our clients and also the internet users, immediate information for all the company product, the materials we use and also the possibility to make their purchase electronically buying either choosing the product from our website or making a special personal order. The online store is addressed in legal entities or individuals with full legal capacity that can enter into legally binding agreements within the frame of current legislation. The use of the contents and the applications of the website is prohibited for minors under 15 years old if they don’t have the consent of the persons exercising custody. The online store bears absolutely no responsibility for any visit and use of this website by minors, as if cannot verify the identity of incoming users/visitors. The use of the electronic web pages of www.virginiavildiridi,gr by the visitor/use/customer presupposes the unconditional agreement with the following terms of use, which apply to the entire content which is included in the COMPANY website. The visitor/user carefully read these terms before using the services of the website and if he/she does not agree completely with them he/she must in any case not use the services and its content. Current terms may change unannounced , so we encourage users to frequently check our website for possible changes to the current terms. The continuation of its use , www.virginiavildiridi.gr even after any changes means unreservedly on the part of the visitor/user acceptance of these terms without requiring any other action. If there is any part of our website or these terms that you as a visitor do not understand or if you have any questions about our products, please contact us by email info@virginiavildiridi.gr Using the website or placing an order through it you undertake:

To use the website only to submit legitimate inquiries or orders
Do not place false or fraudulent orders . If we reasonably consider that such an order haw been submitted we have the right to cancel it and inform the competent
To provide us with your correct e-mail address, your postal address and other contact details accurately . You also agree that we may use this information to contact with you if this is necessary (see Privacy Policy). If you don’t give us all the information we need, we cannot forward your order. By submitting the order trough the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.

INFORMATIONS AND PRODUCTS PROVIDED

The COMPANY is committed to the truth, accuracy, completeness and validity of the information presented on its website, as far as the identity and details of the COMPANY are concerned and on the other hand the existence of the main and essential characteristics that described in each product available, their price, their transport costs, value added tax (VAT 24%) and the method of payment, subject to any technical or typographical errors, which were made by mistake or inadvertence or due to reasons of force majeure and which agrees to correct if they come to her notice. Therefore the COMPANY in the context of good faith, is not responsible and is not liable for errors due to inadvertence when entering electronic data on the website of its online store. The COMPANY reserves the right not to list the above specific features of each product in the case of an informative listing of a product that is not yet available for sale but is expected to be in the future. Also the products whose price is formed according to specific characteristics required by the customer, will be available in response to an email request, request from the prospective customer which will specify the characteristics of the product determinate the final price.

LIMITATION OF LIABILITY

By using the website you completely agree because is at your own risk. Every effort has been made by the COMPANY and its associates for the easy taking of the order and the final delivery of the order at your place. However, it does not bear any responsibility for the non-processing on the date and especially in case of extreme weather events, loss of the document by the courier, in case of planned or unplanned strike mobilizations. In these cases the COMPANY if informed in a timely manner, will contact you in order to receive any relevant information. The COMPANY in the context of its transactions from the online store is not responsible and it’s not obliged to compensate for any damage or loss arising from the cancellation of orders, from non-execution or from delay in their execution , for any reason. The COMPANY and its associates have also made every effort to better and as accurately as possible the display of the displayed products by viewing photos, descriptions and comments for each product. However this website may contain typographical, numerical or visual errors or modifications. The www.virginiavildiridi.gr does not warrant the accuracy or completeness of the illustrations and descriptions or the reliability of any opinion, statement or other relevant information contained on this website. We also inform you that the weights of the jewelry may show small deviations due to their handmade construction. It also does not guarantee the availability of the products on display in the online store, but informs based on the observed data about availability or not of the interested customer and undertakes, in case of change of these data , to inform the customers in time about the unavailability . In this case there is no further responsibility. The online store contains the content (information, names, photos, illustrations) of products and services available through the website “just as they have”. In no case is the COMPANY liable or criminally liable for any damage, direct, indirect, special or detrimental (which is indicatively or restrictively , divisive or cumulatively recommended in loss of profits, data, lost profits, monetary satisfaction etc.) that may be a visitor to the online store or a third party for reasons related to operation or not and the use of the website, even in the impossibility of providing services or products or information available from it or any unauthorized interventions of third parties in products or services or information available through it. The www.virginiavildiridi.gr and our COMPANY , for the problems that can be created by the various links and other sites, as well as by advertising campaign, do not dear any responsibility , civil, criminal, except the advertising company that has undertaken the promotion. The COMPANY is not responsible for the temporary unavailability of the website, for the interruption of individual or all its functions or applications or for any malfunction or technical issues that may occur. Although the COMPANY makes every effort to prevent viruses from appearing on this website, it does not guarantee that the functions of the website will be uninterrupted or free from any errors and viruses and is not responsible for any data loss or other damage user or third parties due to use/copying/downloading or virus infection or other unauthorized third party interventions in files and information available through the website. Every visitor/user must take all appropriate security measures (antivirus programs) before any “upload” from this website. The cost of any corrections or repairs is borne by the user and in no case the COMPANY.

USER’S RESPONSIBILITY/OBLIGATIONS

The user/customer agrees and undertakes to use the services , information and data of the online store as provided by law and based on the rules on the good faith and business ethics. The user is solely responsible for the contents of the exchanges while the COMPANY does not exercise any kind of correction or intervention in the data transferred by the user. The user must fill in correctly the following fields: name, address, message etc. in the online contact forms. Use of the website is subject to Greek, European and International laws and the user agrees not to use our website in order to violate these laws. It is obliged not to use the online store with the trademark www.virginiavildiridi.gr for: sending, publishing, sending email or transmitting by other means of any content

Which is illegal for any reason, causes, insult and damage to the COMPANY or to any third party either infringes on the confidentiality or confidentiality of any person’s information.
Which offends users ‘ morals , social values, minority etc.
That users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements).
Who infringes any patent, trademark, trade secret, copyright or other property rights of any third part
Sending, publishing, emailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt , damage, destroy or equip the operation any computer software.
Intentional or unintentional violation of applicable laws or regulations
Third parts’ harassment in any way
Collection or storage of personal data about other users

Users agree that all members, associates, employees, management and shareholders of the COMPANY are not responsible for anything that arises from third party members who use the website. Any use contrary to the above, except for any civil or criminal sanctions, results in termination of the services provided without any notice.

OBLIGATIONS COPYRIGHT ARRANGEMENTS

Online Store including (indicative: programs, information materials of all kinds, data, software, graphics) distinctive titles, features, trademarks, images, graphic names, logos, photographs, designs, services, products etc. are the Intellectual Property of the COMPANY and are protected by the relevant provisions of Greek law, European law and International conventions on trademarks, industrial and intellectual property and unfair competition. In any case, their appearance and display on this website should in no way be construed as a transfer or assignment of their license or right of use. In any case, their appearance and display on this website should in no way be construed as a transfer or assignment of their license or right of use. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. Also the reproduction , republishing, uploading, announcement, dissemination or transmission or any way or means for commercial or other purposes is allowed only with the prior written consent of the COMPANY or any other copyright holder. Their names, images, logos and insignia listed and describing the online store under the trademark www.virginiavildiridi.gr or the COMPANY’s products and services are the exclusive trademarks and insignia of the COMPANY and the constitute assets of the COMPANY protected by the Greek, EU and International laws on trademarks, industrial and intellectual property and unfair competition. Their use in the online store does not in any case provide o license or right to use them by third parties. The products or services of third parties that may be mentioned on this website and bear the marks of the respective organizations, companies, partners, organizations or publications, are their own intellectual and industrial property. Access to this website also means unconditional acceptance of Copyright laws.

SENDING NEWSLETTERS

The COMPANY collects and processes email addresses provided voluntarily by users after having previously accepted the terms of use of the website. To send the newsletters we use only the information you have told us, your email, your name and your phone number, if you registered them. We also keep your IP address . All procedures are GDPR compliant and your files are protected in accordance with our Privacy Policy. The purpose of the proceeding is exclusively and only , the sending to the users of newsletters, offers etc. from the COMPANY. The COMPANY processes this data until the user declares that he no longer wishes to send newsletters and requests , asks his deletion from the relevant list, via email to the COMPANY or follows the automated deletion process/unsubscribe here. The ability to unsubscribe from the list is provided to the user and with a relevant note in each newsletter that his sent.

PERSONAL DATA

The COMPANY fully respects your personal data and ensures that the store is in accordance with the provisions of Law 2472/1997 on “Protection of a person from the processing of Personal Data” and Law 3471/2006 on “Protection of Personal Data and Privacy in electronic communications”, as well as Law 4624/2019 , the General Regulation for the Protection of personal data 2016/679/EU and in general the current national and European legislative and regulatory framework from the protection of personal data. The COMPANY is responsible for the processing of personal data of customers/users and processes the personal data of users/customers in a lawful manner, for clearly defined purposes. All information related to your personal information is kept confidential. The COMPANY expressly and clearly states that it will not make any misuse of personal data nor will it disclose, publish, exchange, sell or lease your personal data and information submitted to any third party. Any disclosure of customers’ personal data and their transactions can take place only after o written authorization from the customers themselves or after a court decision or a decision of another Public Authority. If a secret security code is used, it is recommended to change it at regular intervals for security reasons and not to disclose it to third parties. Please note that your personal information, upon your request, is permanently deleted and cannot be given to anyone in any way . By submitting your information to the server, you agree that the declared material does not contain false, fictitious, illegal and generally unsuitable information for use, processing and publication.

WHAT IS PERSONAL DATA

Personal data is the information that identifies you directly or indirectly. Indirectly mean sin conjunction with other information, such as your name, mailing address and telephone number or a unique device identification number.

GENERALLY

The information provided voluntarily by the users of the mentioned website, is used by www.virginiavildiridi.gr in order for its users to have direct and substantial communication with the store/company, to be provided with answers to specific questions that they ask and finally to serve and execute their orders correctly. The information that the company collects through the website is intended to measure the number of visitors, to determine the requirements of the customers for more products and to facilitate the transactions with the company. The COMPANY does not distribute to any other organization or co-partner who is not connected to www.virginiavildiridi.gr the email addresses or any other information concerning its users and customers, except to direct partners in the customer service process.

PERSONAL DATA PROTECTION POLICY

The COMPANY informs you that for the best and most complete service through the services we offer in our online store, it processes your personal data, in accordance with the provision of the GDPR Regulation (GKPD 679/2016) and the current Greek Legislation, the following guidelines: You give us only your standard details, which relate to the smooth completion of purchase and delivery of your order and personalize and improve your service.

THE INFORMATION WE REQUEST FROM YOU

Personal Data

The COMPANY designed its website so that the visitors/users can visit it without having to reveal their identity unless they wish. Visitors of our website are required to provide us with their personal data (full name, postal address, telephone, email and a password) only in case the want to order a product or products, register on our website or send an email to info@virginiavildiridi.gr

Use of Information

The www.virginiavildiridi.gr collects four -4- types of users information:

Information that the user gives us when registering as a customer
Information that the user gives us in order to execute his order by the Company
Information that the user gives us , in participations of competitions that take place from time to time
Information that the user gives us when connecting through another platform (ios, android, Facebook, Google applications).

When filling out any order form on our website , you will be asked for the name, VAT Registration Number, Tax Authority, Identity Card , postal address, postal code of your area, your email address, your telephone, professional status as needed , credit card details (you will be asked for the number, the expiration date of the card and the three digit security-number) the method of payment for the order. In addition you may be asked for more specific information, such us shipping details of an order, invoicing details or details about the offer you have requested. The COMPANY uses the information you give us during the electronic submission of the form, in order to contact you regarding: (I) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by www.virginiavildiridi.gr (iv) special offers of www.virginiavildiridi.gr, (v) receiving prizes after a lottery. You have the option to choose whether or not you want to receive such communications from www.virginiavildiridi.gr by sending your request via email to info@virginiavildiridi.gr in the event that the product is requested to be delivered to a third party other than the user, that letter acknowledges that I will be fully responsible for the information and full consent of the person designated as the recipient, for the disclosure of his personal data to the COMPANY for the sole purpose of the delivery to it, of the relevant products and assumes full responsibility for any claims of this person against the COMPANY.

Document Data

Access to Information./ Each order processing requires the collection of personal data, for delivery or reservation of an order. In short, we ask for only as much information as we need to enjoy a unique shopping experience :consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences. Also the use of a credit card, for the debit of which legal documents of identification of a legal holder are required, is guaranteed in each case. Your credit card details are not stored in the company’s storage media during the transaction but registered directly in a secure environment of Piraeus bank, which has undertaken the routing of the cards. In case you want a purchase invoice, contact us at info@virginiavildiridi.gr and give us the name of the company, VAT number, tax office and address of its headquarters. Any supporting document certifies and declares the customer authenticity remains strictly confidential and is controlled by the responsible department of the COMPANY. The submission of your personal data du you, means that you consent to this data being used by the employees of www.virginiavildiridi.gr for the reasons mentioned above. The www.virginiavildiridi.gr requires its employees and maintainers of its website to provide its users/customers with the level of security referred to this Privacy Statement. In no other case can www.virginiavildiridi.gr share our personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or by court order, the collection, use and disclosure of personal data, which have been collected online without your prior consent (e.g. case of a court decision).

Use of Personal Data: We will use your personal information for purposes such as those described above. We do not collect or process more or any other type of personal data than is necessary to fulfill the purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to the other use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will inform you in advance and in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.

Use of Customer data for Advertising Purposes: For the continuous improvement and strengthening of our services , we may send you marketing messages via email or media related to our business and which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences . You can also delete at any time. Sending an SMS to the mobile phone number that you have stated to us during your order, is mad in order to inform you about the progress of your order. You can through the account you have created on our website choose whether or not you want to receive advertising/promotional material via SMS.

Consent: We will not use your data for advertising purposes unless you have given your prior specific and free consent. However for existing customers, we may use the email address and telephone number that we have received from you in the context of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously used or you may be interested. You may however object to this use at any time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes , follow the instructions in the email you receive.

Legal Obligations and Legal Defense: We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting or investigating a crime, preventing loss, fraud or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit purposes, information security purposes or to protect or exercise our rights , privacy, security, property or other persons. Any supporting documents may be requested to certify and declare the identity of the customer, remain strictly confidential , transmitted and checked only by the bank above. The submission/sending of personal data by the user means that he consents to the use of this data by the COMPANY and the bank , for the reasons mentioned above. In no other case shall the personal data transmitted or disclosed without the prior consent of the user and the conditions ensuring that the personal data are not subject to any illegal processing are ensured.

Use of the home page www.virginiavildiridi.gr : The privacy policy also applies to the use of our website www.virginiavildiridi.gr (website) with the following mechanisms and features related to privacy.

PROCESSING OF PERSONAL DATA OF CHILDREN

The COMPANY will not collect or process personal data of children under the age of 15 unless paternal consent haw been given, in accordance with applicable local law. If we realize that a child’s personal data was collected by mistake , we will delete that data without undue delay.

PROCESSING OF SENSITIVE DATA

In some cases we may process specific categories of personal data with you (sensitive data). Sensitive data are defined as personal data that reveal racial or ethnic origin, political views, religious or philosophical beliefs, membership in trade unions, genetic data, biometric data for the purpose of identifying a natural person or sexual life or sexual orientation. For example we may process sensitive data that you have made public. We may also process sensitive data, as appropriate to support , pursue or defend legal claims. Also may we process your sensitive data if you have freely given your prior explicit and separate consent, in a specific context for a specific purpose. The registered customer/user is required to give the specific, clear and free consent to the personalized analysis of the consumer behavior of the registered customer/user in order to send him commercial communication with personalized offers for his products or services with or without human intervention so that the registered customer/user can receive personalized updates and offers from the COMPANY that will best suit his profile and preferences. It is possible personal data passed on to third parties for further processing for the purpose of providing services, evaluating and improving the functionality of the website, marketing purposes, data management and technical support or for the execution of orders . Such third parties have contractually agreed to us that they will use the personal data only for the above reasons and will not transmit personal information to third parties, as well as will not disclose it to third parties unless required by law. All personal data are stored and kept as data within the offices of the COMPANY in a place where all necessary security measures are kept.

SECURITY OF TRANSACTIONS

The www.virginiavildiridi.gr is committed to ensuring the security and integrity of the data it collects about users of its website. The www.virginiavildiridi.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (by telephone). These processes protect user data from any unauthorized access or disclosure, loss or misuse and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because 256bit TLS technology is used. TLS technology relies on a key to encrypt data before it is send over the (TLS) connection. The security check between the data and the server is based on the unique key code, ensuring the integrity of the communication. Browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and suggest using it to connect to the www.virginiavildiridi.gr website. The Appropriate level of security is in a place and we have therefore implemented reasonable physical, electronic and administrative procedures to secure the structures we collect from accidental destruction, loss, alteration, unauthorized disclosure or access to personal data constituted by different way object is processed. Our information security policies are closely aligned with widely accepted international standards and are regularly reviewed and updated as needed to meet our business needs, technology changes and regulatory requirements. Access to your personal data is granted only to staff or direct associates with the COMPANY who are required to have such information for the service orders. Users/customers however should be aware that sending confidential information via email is no longer a secure way of communication , as it always involves the risk of reading this information by third parties. In case of violation of data containing personal data, the COMPANY will comply with the applicable legislation regarding the notification of the violation.

If you request we will delete your personal data so that it is no longer possible for them to identify you, unless our law permits otherwise or requires us to maintain certain personal data, including cases such as :
if there is an unresolved issue with your account, a claim or dispute that has not been resolved, we will retain some essential personal information.
as we are required to maintain your personal data for legal, tax, audit or accounting purposes, we will retain the necessary personal data for the period required by applicable law or where necessary for our legitimate business interests , such as preventing fraud or maintaining the security of our users.

COOKIES POLICY

In order to be able to offer a personalized service, most large companies use alphanumeric reading files, the so-called cookies, which are divided into permanent and session : The permanent cookies remain on your hard drive after you finish your visit, mentioning a wide range of items that are used for the next visit. The session cookie are used only to recognize that you are entering the site, so you o not have to ask for a password on all pages that contain data transaction. These are deleted immediately after you leave the site. The www.virginiavildiridi.gr uses session cookies : in order not to constantly ask you for a password when you visit our various pages , we must recognize you when you enter our online store. In addition ,during each visit to our website, it is automatically collected for reasons of better service, statistical or even technical reasons, data such as the browser used, the IP address of the visitor or information about the products he saw.

COOKIES

The www.virginiavildiridi.gr has the ability to use cookies as part of the facility but also the operation of the services through its website. Cookies are small files (text files) which are end and stored on the computer of the user/visitor/subscriber , allowing websites such as www.virginiavildiridi.gr to operate smoothly and without technical anomalies, to collect multiple user/visitor/subscriber choices, to identify frequent users/visitors/subscribers, to facilitate their access to it and to collect data for the improvement of the content of the website and do not receive knowledge of any document or file from his computer. Cookies does not cause harm to the computers of the money changers in the files stored in them. We use cookies to provide you with information and to process orders, but they also allow us to present you with advertising and educational content related to your interests and needs. You must keep in mind that the cookies are absolutely necessary in order for the website www.virginiavildiridi.gr to function properly and smoothly . The cookies are divided into the following categories :

Necessary Cookies: they allow the execution of basic functions of the site such as the addition of products to the cart, the storage of products in the wish list, the electronic payment. Without these necessary cookies , the smooth operation of the e-shop is immediately affected, your personal navigation experience is limited as well as basic e-commerce functions are malfunctioning.

Functionality Cookies: these cookies remember your preferences when your browse is in our website, so that we ca suggest you the right products based on your needs, thus helping you to find much easier what you looking for.

Perform Cookies: performance cookies collect information about how visitors use our website. They allow us to see which page they visit most often, inform us if they encounter a problem while navigating etc. These cookies do not collect information that identifies the visitor as the information is generalized and therefore anonymous, are used only to improve the way that the www.virginiavildiridi.gr works.

Advertising Cookies: These cookies are used to provide ads related to you and your interests. They are also used to send advertisements or offers that best meet your needs , thus reducing unwanted and unsubstantiated advertising messages. They also help us measure the effectiveness of our advertising campaigns.

Cookies analytics: is a subject of cookies and enable us to evaluate the effectiveness of the various functions of our website , thus constantly improving the experience we offer. Third part vendors , including Google, may display the COMPANY ads on website on the internet, use cookies for information, optimization and display of ads based on the user’s previous visit to the website www.virginiavildiridi.gr

The www.virginiavildiridi.gr can also use cookies from previous visit to its website for repetitive marketing. You can choose to opt out of such use of cookies by Google by clicking here. You can also set your Browser (Chrome, Firefox, Edge etc.) to notify you each time before a cook8ie is downloaded and you decide to download or reject it. In this case you are aware that you may not be able to take full advantage of it. The www.virginiavildiridi.gr may use Google Analytics features for display ads (repeat marketing, Google Display Network reports etc.) Using ad settings, visitors can opt out of Google Analytics for display ads but also customize Google Display Network ads. Here are the available Google Analytics opt-out options for the web. The www.virginiavildiridi.gr complies with Google AdWords interest- based Advertising Policy and restrictions for sensitive categories. The ww.virginiavildiridi.gr and third party vendors, including Google, use cookies (such as Google Analytics) to update, optimize and display ads, according to the visits of some users to its website, to execute reports about the way www.virginiavildiridi.gr ads are displayed , other uses of advertising services, interactions with these ad impressions and ad services related to visits to the website www.virginiavildiridi.gr The www.virginiavildiridi.gr may use data from Google interest-based advertising or shared third-party data (such as age, gender, and interests) with Google Analytics. We reserve the right to change this cookie policy at any time. Any changes to this policy cookie will take effect as soon as the revised cookie policy is available on our website. Third party advertisers and other companies we work with may use their own cookies to collect information about the activities on our website. We do not control these cookies.

LINKS TO THE WEBSITE www.virginiavildiridi.gr

The links that are included in the online store, lead to web pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such link contained in a related website or any other websites. The COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts their content. The COMPANY created this website with the sole purpose of serving their customers. The website www.virginiavildiridi.gr is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve your best service, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which are guarded by us. The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GPD 679/2016) any more specific National and European Legislation for certain areas, the current Greek Law on personal protection and personal data and privacy in the field of electronic communications (Law 3471/2006 as applicable) and the decisions of the Personal Data Protection Authority. The COMPANY has adapted the GDPR. This Privacy Statement and the attached Terms and Conditions of use of this website describe the method of data collection from the website www.virginiavildiridi.gr the use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during the period of orders on this website.

USER/VISITOR RIGHTS

Every user , as a data subject, can exercise his rights at any time, as provided in the General Regulation of Personal Data Protection 679/2016 EU and especially articles 12 and 23, in law 4624/2019 and in the relevant special legislation and particularly:

i) the right to information and access to the data processed by the COMPANY
ii) the right to restrict the processing of his data

iii) the right to correct , update or delete part or all (right to forget) of his personal data

iv) the right to object , e. to object to the processing of his personal data and
v) the right to the portability of his He still has the right at any time to ask us for what purposes we process his personal data, if we give it to third parties and to whom as well as other relevant information. He also has the right to receive a free copy of his personal data upon request if there is no other legal obligation to maintain it.

In case of exercise of any of the above mentioned rights of the member, the COMPANY will take every possible measure for the satisfaction of the request within (1) one month from its submission. In this case the party is informed that the minimum necessary from its personal data will be maintained , in order to safeguard its legal interests. For any issue related to his personal data or for clarifications, he can contact the Management of the COMPANY either by phone at 2310-262009 or via e-mail at info@virginiavildiridi.gr. Each request submitted must be accompanied by the appropriate identification evidence and the required information (eg data that needs correction) as described in the terms of use of each service. Also the customer always reserves the right to address the competent authorities, where he can submit the relevant complaints. For Greece: Personal Data Protection Authority (Kifissias 1-3, PC 115 23, Athens) or electronically (www.dpa.gr).

MODIFICATION/CORRECTION OR DELETION OF INFORMATION

The www.virginiavildiridi.gr allows its users to correct, change , supplement or delete data and information submitted to www.virginiavildiridi.gr If you choose to delete information, the e-shop.gr will act to delete this information from its files immediately. For the protection and safety of the user the www.virginiavildiridi.gr will try to make sure that the person making the changes is indeed the same person as the user. To access , change or delete your personal data, to report problems related to operation of the website or to ask any question contact e-shop.gr by phone at +30 2310 262009 or by e-mail at info@virginiavildiridi.gr Please note that we will do everything possible to protect your personal data, but the resilience of your password on our website depends on you.

BUSINESS TRANSFERS

In connection with any reorganization , restructuring, merger or sale or other transfer of assets (jointly “Business Transfer”) we will transfer data, including personal data , on a reasonable scale and necessary for the Transfer of Business, agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and we will inform the affected entities before the personal data becomes subject to a different privacy policy.

TERMS AND CONDITIONS OF ORDERS

To place the order in the online store are required: a)the completion of the special form with the necessary data for the conclusion of sale and b)the unconditional acceptance of the terms of the contract of sale and the terms of use, especially the collection and where the use of personal data is required. On all the pages pf our online store and next to each product available for purchase, there is the “purchase” button with the option of which you add to the cart the product you are interested in. The placement of the order is a proposal to the company for the purchase of the product included in the shopping cart (as chosen by the customer). Adding products to the shopping cart is not a commitment of the specific products, which in the meantime can be purchased by other customers.

ORDERS

Orders must be received in writing online by completing and sending the Special Order Form that exists on the website and are binding only if they are accepted by the COMPANY with a detailed update of the order status that you will receive upon confirmation, appears on the user’s screen and is sent by e-mail after submitting the order. Users are obliged to draw the above Registration Confirmation and immediately inform the COMPANY (no later than 4 hours after receiving the electronic Registration Confirmation) in writing for any mistake, otherwise the information mentioned in the Registration Confirmation will apply.

PRODUCT PRICES

The prices listed on our website include VAT 24%. Our company additionally reserves the right to adjust prices. The weights of the products are averaged during the manufacturing process, so there may be some slight deviations. The various offers of “Web Offer” products are valid for a specific period of time as it is stated on the website or until the stocks are exhausted. And in these cases the possibility of typographical or technical errors in prices and characteristics of products is not excluded.

METHODS OF PAYMENT

The COMPANY allows the payment in the following ways:

By credit card/debit card
: our online store accepts payment with Visa and Master Visa credit After you add the products to the card and you want to pay by credit card, you complete the order and you are immediately redirected to the safe environment of Piraeus Bank where you will fill in your personal details and details of the card, where you will be asked. All data are transferred electronically by the customer (credit card details) to the service of Piraeus Bank.

So the information about your card (card number, CVV2/CVC2, expiration date) is transmitted/transferred via the Internet (in encrypted form SSL 128-BIT encryption) and is not accessible from our online store. So the transactions you make with www.virginiavildiridi.gr via credit cards are completely secure. The www.virginiavildiridi.gr does not collect or store your credit card information in any way and for this reason it needs to be re-registered every time you use your credit card for transactions through our website. In case you choose to pay by credit card, you must be present at the receipt of your order, having with you your credit card and your ID. In this case (payment by credit card) it is not allowed to receive the order from a third part. In case the order is made with the details and on behalf of a company, then the credit card you use must be corporate and it must have been issued with the details of the respective company. Also during delivery the authorized holder with his credit card and ID must be present.

By deposit in a bank accoun suggested by the company and specifically in Piraeus bank where Beneficiary : V.Basioudis – V.Vildiridi & SIA OE (General Partnership Company) and IBAN : GR37-0172-2380-0052-3810-2052-662

For your best security and confirmation, as soon as you deposit the money in the account of our Company, please call us and inform us by phone +30 2310 262009 or send us by email at info@virginiavildiridi.gr the depository and specific the deposit number, as well as the number of your order. As soon as the money appears in the bank account of our Company, the process of execution of your order will begin immediately.

With PayPal: After you add the products to the basket and wish payment through PayPal, you complete your order and are redirected to the secure environment of PayPal where you fill in your
By cash on delivery of the order price upon delivery of the product in the space chosen by the user/customer, to the partner of our company who makes the For the cash payment on delivery service there is an additional charge of three (3) euros.

PRODUCT SHIPPING COSTS – DELIVERY TIME

4A. IN GREECE for jewelry – accessories small envelopes and small packages up to 2kg

For the execution of orders and delivery the products from 70 euros and above, shipping costs are for free for all of Greece. The execution of orders and delivery of products under 70 euros for jewelry – accessories , small envelopes and small packages up to 2 kg will be done through ACS COURIER and postage costs are as follows:

For areas within Thessaloniki at (3)euros, with a delivery time of 1 to 2 days,
For areas within the Thessaloniki Region at (3,50)euros, with a delivery time of 1 to 2 days,
For land destinations at (5,50)euros, with delivery time of 1 to 3 days,
For island destinations at (6)euros, with delivery time of 1 to 5 days and
For inaccessible destinations at (6)euros, with delivery time of 1 to 6 days.

4B.IN GREECE for home – office items, parcels and large volumes up to 5kg.

For ordering and delivery of products from 70euros and above shipping costs are free for all of Greece. Execution of orders and delivery of products under 70euros for home- office items, parcels and large volumes up to 5kg, will be done through Argos SA Transport and shipping costs are as follows:

For areas within Thessaloniki at (4)euros, with a delivery time of 1 to 3 days,
For areas within the Region of Thessaloniki at (4)euros, with delivery time of 1 to 3 days,
For land destinations at (4)euros, with delivery time of 1 to 3 days,
For island destinations at (5)euros , with delivery time of 1 to 5 days and
For inaccessible destinations at (5)euros, with delivery time of 1 to 6 days.

ATTENTION: Delivery times refer to working days from Monday to Friday. Delivery is made to the recipient’s address, at his door and in case of cash on delivery, you will be charged (3)euros cost regardless of the price of the product. Because according to the current tax provisions of Law 4446/2016, guarantee and control of transactions and specifically in paragraph 3 , it is stipulated that “3.the tax data of a total value for five hundred (500) euros and over, issued for the sale of goods or the provision of services to individuals, are paid by their recipients , buyers of goods or services, solely through the use of card payment or other electronic means of payment such as indicative but not restrictive bank transfer, payment through payment account , use the electronic wallet. It is not allowed to pay these items in cash” for documents worth more than 500euros (including VAT) to individuals (Retail Receipt) and to business (Sales Invoice) the payment will be made only in the following ways:

Transfer to our bank account at PIRAEUS BANK (where for your best security and confirmation, as soon as you deposit the money in our Company’s account, please call us and inform us by phone at +30 2310 262 009 or send us by email to info@virginiavildiridi.gr

The deposit slip and specifically the deposit number, as well as the number of your order and as soon as the money appears in the bank account of the Company, your order execution process will begin immediately Or

By debiting on a credit or debit card. In addition , there is a choice for issuing tax receipts or sales invoices. Invoice will be issued to companies and freelancers if the following information is given when ordering : Company name, VAT number, Tax Office, registered office and profession for freelancers.

The products of the order are sent via courier service to the place indicated to the Order form. Shipping costs include insurance for products ordered. The deliveries of the products take place anywhere in the Greek Territory during working days (Monday to Friday) and hours 09.00am to 17.00pm. Orders received until 13.00pm and concerning available products are executed within up to 3 working days, if it is for the cities of Athens, capitals of prefectures and towns and within 3 to 6 days , if it is for anywhere else within the Greek Territory , islands or inaccessible remote areas. In case you prefer a transport company your choice , with which our company does not cooperate, then you will be charged with all the transport costs, regardless of the amount of your order. The place of delivery is mentioned in the Registration Confirmation. Ownership of the product is transferred after full payment, while the risk is transferred at the time of delivery. The COMPANY does not guarantee the processing time of the order, as the factors that determine it are many and various (technical issues, difficulty of the order itself, errors in the order , courier delays, strikes and incidents of force majeure) . Nevertheless it guarantees that it will do everything possible to complete it in the shortest possible time. The COMPANY is not responsible in case of delay in the shipment of the ordered products, unless it is charged with fraud. In foreign shipments if it becomes impossible for us to deliver your order to you, your order will be stored in the shipping store for ten (10) days . You will receive a note explaining where your order is and what you need to do to receive it. If you do not go to the storage point of your order within these ten (10) day period for reasons that are not due to our fault, it is considered that the contract between us expires and the order will be returned to us. We will refund any payment we receive from you , after deducting the return cost. Please note, however, that shipping that will occur on the occasion of the Contract may have a higher cost, with which we are entitled to charge you. THE COMPANY is not responsible in case of delay i9n sending orders to countries outside EU due to the work of the Customs, indicatively such as customs clearances and customs controls, which it cannot know in advance. All orders are shipped from Greece to the destination country of your choice. Orders shipped to non – EU countries may be subject to additional charges upon importation into the third country. In other words, upon delivery, the courier may be asked to pay additional tax, customs duties, state VAT, import duties and any other charges charged by local authorities for the shipment made via our electronic mail which is different from country to country. THE COMPANY is not responsible for the above charges, please contact the customs before proceeding with your order , if you do not know the possible additional charges and the customs regime that applies to your country. The user agrees to comply with the procedures and laws of each country , including customs and customs regulations, customs duties and charges. It accepts that the COMPANY does not bear any responsibility and undertakes the obligation to be informed with the procedures in force in the third country , before proceeding with the order.

FORCE MAJEURE

THE COMPANY is not responsible for delays in execution (including delivery) due to cases that cannot be attributed to its fault or due to force majeure. Examples include strikes, customs controls, terrorism, war, supply / transport / production problems , exchange rate fluctuations, government or legislative acts and natural disasters. If such incidents last more than 2 months, this Contract may be terminated by either party without compensation.

RETURNS / CHANGES / CANCELLATIONS

The terms and conditions described in this policy apply to all products from our online in Greece , via the internet at www.virginiavildiridi.gr . Returns, changes, cancellations that do not meet our terms and conditions will not be accepted.

PRODUCT RETURN

You have the right to return to us jewelry non – defective product you bought and the return will be accepted, if you return it within fourteen (14) calendar days from the date of receipt, at your own expense. The jewelry – product you wish to return should be well packaged and its packaging, along with the accompanying documents, such as the retail receipt or invoice, warranty etc. having been worn only for rehearsal and not use, if it is about jewelry and also the situation delivered to you so that they are not damaged during the transport because they are your responsibility until they reach our headquarters. It is advisable to check the package and its contents upon receipt and in case it is damaged , please inform the transport company immediately so that they can take responsibility. Jewelry that is returned and does not meet the above terms and conditions of return of products are not accepted. In any case, however, you will be charged with the costs of the initial shipment and return of the product. The return of the products will take place at our headquarters in Thessaloniki, at 78 Mitropoleos street, P.C. 546 22, Thessaloniki, Greece. In case of return of a non-defective product and its non- replacement with another one, the company, after receiving and checking the returned product and fulfilling all the conditions, will start the money back process within twenty (20) days of its transfer to the customer’s bank, simply indicating the IBAN of your account and the name of the beneficiary, as stated in the booklet. For security reasons, the beneficiary of the account must be the same person who appears on the purchase receipt for the returned product. From the amount that will be deposited in your account, the costs of the initial shipment of your order will be deducted. We inform you that there are no refunds from our physical store. For product returns contact us first , at +30 2310 262 009 or send us an email to info@virginiavildiridi.gr

PRODUCT CHANGE

You also have the option to change non- defective product – jewelry within fourteen (14) calendar days of receipt by sending back the product – jewelry at your expense. You can then place new orders within fourteen (14) calendar days with any other piece of jewelry of your choice and of value equal the first or larger loas by paying the difference, stating that it is a change and the number will be indicated (code) of the original order. The execution of the new order will take place after we have received, checked the product you returned and fulfilled all the conditions. In any case , however, you will be charged with the return and shipping costs of the product that was replaced. The change will take place at our headquarters in Thessaloniki, at 78 Mitropoleos str., PC 546 22, Thessaloniki, Greece. For product changes, contact us first at +30 2310 262009 or send an email to info@virginiavildiridi.gr The right of withdrawal and consequently of return/exchange/replacement of products may not be exercised for goods manufactured or processed in accordance with the specific specifications of the customer or clearly personalized for the specific customer, such us wedding rings, which are manufactured exclusively for you (for example drawing by your order, guidance and agreement). IF more items have been sold and only a few are faulty or defective or do not have the agreed characteristics, the right of return /change/replacement or withdrawal is limited to them only. Production on offer are changed only with products on offer, while seasonal products, such as Easter and Christmas items , are changed only with products of the same category. No return can be made on the product that is sent as a gift. However you can exchange it with any other product of your choice of equivalent value or greater by paying a monetary difference that may arise. With regard to branded products, such as watches etc . The respective dealers are responsible for any damage. The change for transporting your products depends on the postal code of your area and the weight of the goods. If your order is shipped to a destination within the EU, all taxes (VAT) will be refunded. If your order is shipped to a destination outside the EU, duties and taxes cannot be refunded. In any case you can recover these costs by contracting the local customs directly. As this option may not be available an all countries, we recommend that you use a customs broker if you want a refund of the customs duties on the returned Products. Our company “V.Basioudis – V.Vildiridi & SIA OE, does not bear any responsibility in case of loss or destruction of the product during the transfer of the return. Except for the rights provided by the return policy, all rights applicable to costumers under the applicable provisions and laws relating to the contract of sale are recognized in each case, as well as any rights that arise in relation to the warranty terms of the products.

RECURRING RETURNS

Our company with its above policy facilitates its customers in the selection of products through the e-shop, however if fixed return behavior of products is found (during the unjustified judgement of the Company) by specific customers, the Company has the right to exclude specific customer/user from the e-shop pr refuse any subsequent transaction.

ORDER CANCELLATION

You have the right to cancel the order of your products within twelve (12) hours of its realization, either by calling us to +30 2310 262 009 or by e-mail to info@virginiavildiridi.gr The cancellation of the order can be done at any time the users wishes until the registration of his data in the respective payment pages of the bank. If the procedure is completed and the user wishes to cancel it, your immediate contact with the Company is required. Depending on the stage at which the order is located, the user will be informed about the cancellation process and any costs (e.g. shipping, if it has already been done). Please note that in case of cancellation and depending on the stage of the order, it is possible for shipping costs to apply, even if due to the amount of the canceled order no costs were provided.

LIABILITY AND LEGAL GUARANTEE FOR DEFECTS

At each sale the COMPANY is obliged to deliver to the consumer the goods with the agreed properties and without fatal defects, according to articles 534 et.seq. of the Civil Code. Resignation of the consumer after his protection before the appearance of the defect or the lack of agreed property is invalid. The COMPANY is liable for its fault if the thing, at the time the risks passes to the buyer, has real defects or lacks the agreed properties, unless the buyer at the time of concluding the contract knew that the thing does not comply with the contract or non-compliance is due to materials provided by the buyer. In cases of liability of the COMPANY for the actual defect or for lack of contracted property , the buyer is entitled at his choice : 1.to demand, without prejudice, the replacement of the thing with another, unless such an action is impossible or requires disproportionate costs, 2.to reduce the price, 3.to withdraw from the contract, unless it is a minor actual defect. The COMPANY must carry out the replacement in a reasonable time and without significant inconvenience to the buyer. The above rights do not apply if the defect has been caused by the use of the User/Customer or for reasons of force majeure. The claims of the consumer/buyer due to a real defect or contracted property are barred after two (2) years. In case you have received a defective product, you must inform us in writing via e-mail at info@virginiavildiridi.gr , stating which of the above rights is exercised. To avoid inconvenience , it is good to carefully check at the time of delivery of the order, the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects. In case a defect is found , communication with our online store must follow immediately after delivery. Within fourteen (14) calendar days from the above written statement, you must send the product in the same way as you received it to the headquarters of our company. The product must be returned accompanied by all the necessary legal documents and the receipt. If it is found that the defect was caused by your fault or misuse or for reasons not related to its manufacture, then you are informed by our company, and the product is returned to you, with the charge of the corresponding return cost.

CUSTOMER/USER OBLIGATIONS

Customers/users are solely responsible for the selection of the product and its suitability for the user’s purposes and telephone and postage costs for his communication with the COMPANY , if any.

CONSUMER CODE OF CONDUCT FOR E-COMMERCE

The Consumer Code of Ethics for E-Commerce has been formulated based on the Ministerial Decision of the Minister of Economy and Development in the Government Gazette of the Hellenic Republic (22/03/2017, No.969).

GENERAL PROVISIONS

Our COMPANY may in its sole discretion terminate immediately any agreement with you under these terms at any time, informing you and in case you have a login account , canceling your membership and access to your account. Our Company may even suspend the use, on your part, of its Services , without notice at any time, without having any responsibility towards you. Our Company reserves the right to modify or renew , the available products, the selling prices and other terms of the transactions. Our Company undertakes the obligation to update this text for any change or addition. Under these terms you accept that the authorized use , by you, of our Services may lead to irreparable damage to our Company and its licensors and associates , for which any monetary compensation would be insufficient. Therefore in the event of such unauthorized use, we and our licensors / associates (as the case may be) will have the right to request, in addition to any other available legal remedies, the immediate taking of precautionary measures against you, which you prohibit of the Services of www.virginiavildiridi.gr These terms apply to you personally You will not be entitled to assign these terms, in whole or in part, to any third party without our prior written consent. These terms represent the entire agreement between us and you and supersede all and any prior terms, conditions, agreements and arrangements regarding your use of the Services of www.virginiavildiridi.gr We will act immediately in the event that there are indications that some User – Content violates these terms. In case you know or suspect that any illegal activities are taking place or you know or suspect that works belonging to you have been violated, please write to us at info@vilginiavildiridi.gr Any omission by us to impose any of these terms will not constitute a waiver of these or the right to impose any of these terms at a later stage. Any person who is not a party to these terms and conditions will have no right to impose any provision of these terms. Regardless of the country from which you access or use the Services of www.virginiavildiridi.gr, to the extent permitted by law, the present terms and the use, by you, of the Services of our Website should be regulated according to those of Greece and will be deemed to have submitted to the exclusive jurisdiction of the Courts of Thessaloniki, Greece, for the resolution of any disputes that may arise under this.

MODIFICATION OF THE TERMS OF THIS

The COMPANY reserves the exclusive right to renew or unilaterally modify the present terms and conditions of transactions in accordance with the needs and transactional ethics, at any time and without notice and to undertake to inform in advance any timely change or addition takes place on these terms. It is clarified that the change of terms does not refer to orders which the users have already made before these changes, unless these changes have a direct effect on these orders. When the current version of these terms of use is posted online, continuing to use the website or its services will be deemed to constitute acceptance of the new terms. For this reason every user is kindly requested to check the terms of use at regular intervals. In case that some terms of use become partially or completely invalid or unenforceable , the validity and validity of the other terms or parts thereof are not affected. Invalid and non- applicable terms will be replaced with terms that are as close as possible to the meaning and purpose of the invalid or non-applicable terms.

CURRENT JURISDICTION

Disputes that may arise from the application of the terms and the general use of the website by the Visitor or its User, will be resolved amicable in principle. If this it is not possible, however, European and Greek Law will be governed, in particular the Legislation governing matters relating to e-commerce, distance selling and consumer protection, as well as the E-Commerce Code of Conduct, and will fall under the exclusive jurisdiction of the Courts of Thessaloniki, Greece.

CONTACT

In case you need more information about our website www.virginiavildiridi.gr or you have any suggestions on how our Company’s services can be improved, please contact us by email at info@virginiavildiridi.gr Alternatively you can write to us at the address : Virginia Vildiridi store , 78 Mitropoleos str, PC 564 22, Thessaloniki, Greece.